FAQ
ABOUT FAQ
FAQ
Pureness has been established for 20 years, providing diversified services such as raw material formulation and OEM!
1. Wholesale of essential oil raw materials: More than 250+ essential oil raw materials
2. OEM/ODM: Product formula development and OEM
3. Customized fragrance: Exclusive scent for Your brand
4. Customized services: Gifts/souvenirs, concert merchadises, scents for events
5. Customized training: Professional product and fragrance knowledge courses
6. Aromatherapy courses: IFA and NAHA professional aromatherapy certificate courses
Pureness International has more than 250 kinds of essential oil raw materials. We can serve you whether it is wholesale of essential oil raw materials or OEM/ODM. You are very welcome to contact us directly for more information.
Pureness has service bases in Taipei and Taichung, allowing you to actually experience scenting and inquire about OEM services!
Physical consultation must be made 3-5 days in advance. If you want to make an appointment, please join us on Whatsapp or contact us
Taichung Office | 5th Floor, No. 42, Zhongming South Road, West District, Taichung City (Headquarter)
Taipei Office｜B1, No. 2, Alley 4, Lane 608, Beian Road, Zhongshan District, Taipei City (Exit 3 of the Dazhi MRT)
Shanghai Office｜503B, Tower 1, Kerry Enterprise Center, No. 128 Tianmu West Road, Jing'an District, Shanghai, China
Indonesia Office｜Ruko Seasons City Blok B 38. Jl. Prof. Dr. Latumeten No.33,. RT.13/RW.1, Jemb. Besi, Kec. Tambora, Jakarta Barat
OEM ( Original Equipment Manufacturer )
OEM is a professional outsourcing service. If you have a good understanding of the skincare market and raw materials and only need a manufacturer to produce the product without involvement in the design and formula, that falls under OEM.
ODM ( Original Design Manufacturer)
ODM is when the original factory is commissioned for design. Apart from manufacturing, we also provide product design, development, and improvement services. The brand rights belong to you. If you have ideas for skincare products but need the manufacturer to provide suggestions for packaging, materials, and integration, that falls under ODM.
OBM ( Own Branding & Manufacturing )
OBM is about establishing your own brand and manufacturing. If your company has distribution channels, significant funding, a professional team, and the capability to market and sell products with unique selling points and brand image, then OBM is the right choice.
At Pureness International, we offer professional R&D and production teams with both ODM and OEM options, supporting your growth. If you are still searching for a manufacturer or need assistance with product formulation, packaging, and design. Feel free to contact us for more information.
We can plan the production according to your budget and requirements. Small-batch production may have higher costs due to process limitations. Please contact us directly to discuss your needs.
｜Essential Oil｜
For essential oil raw materials, we can offer samples in various types, generally in 1ml quantities.
｜Cosmetics｜
For cosmetics, samples are available in 10-30g quantities, depending on the type. Sample fees will be based on the essential oil unit price and product specifications, which will be deducted from the order amount upon formal ordering. For large quantity requirements, please contact us directly for further discussion.
｜Raw Materials｜
Depending on your shipment quantity and packaging procedures, the following shipping days are provided for your reference:
Single essential oil raw materials: approximately 3 working days to ship
Customized essential oil blends: approximately 5-7 working days to ship
※If it is special raw materials or the order quantity is large, it needs to be estimated based on the actual situation.
｜OEM/ODM｜
If the packaging materials are complete, it will take approximately 15-21 working days to ship after completing the order process.
If you have special needs, you are welcome to contact us directly to discuss, we are happy to serve you.
Pureness International is an integrated OEM factory. We can assist you with product planning, market analysis, packaging design suggestions based on your needs, and provide customized product education. Our experience can help you quickly start your skincare brand, even if it's your first time. For more details, please feel free to contact us, and we'll be happy to help.
To ensure the quality, stability, and safety of your products, we only accept raw materials from international suppliers in their original containers (developed or procured by the customer) for manufacturing.
Please make sure that the raw materials comply with the INCI cosmetic ingredient international naming system and are accompanied by an MSDS (Material Safety Data Sheet), CAS NO. (Chemical Abstracts Service Registry Number), and COA (Certificate of Analysis) from the material supplier to avoid illegal additives. Adding unknown materials to the products may pose risks to consumers.
If you have any questions about providing your own raw materials for OEM production, please contact us, and we'll be glad to assist you.
International Orders FAQ
We provide PayPal, and remittance information is required after payment for reconciliation.
An order receipt will be provided upon completion of the order. In accordance with Taiwan Business Tax Law, Pureness will not issue uniform-invoices.
(Taiwan Business Tax Law: Direct export of goods or services to foreign buyers is exempt from the need to issue a uniform-invoice)
｜Delivery area｜
Hong Kong, Macau, Indonesia, Malaysia, Singapore, please contact us for other delivery areas.
｜Delivery time｜
Average delivery time by country (reference)
Hong Kong: about 5-10 working days
Macau: about 5-10 working days
Indonesia: about 7-12 working days
Singapore: about 5-10 working days
East Malaysia: about 10-15 working days
West Malaysia: about 5-10 working days
Due to the different distances between delivery areas in various countries, the relevant delivery time depends on the logistics company. After shipment, the logistics order number can be used to track the order delivery progress.
｜Essential oil raw material｜
The minimum order for purchasing essential oil raw materials is 1 kg. Pureness has more than 250+ essential oil raw materials. For more raw materials, please click here.
｜OEM/ODM｜
Bath supplies: Minimum order is 300KG, ex 300ML/bottle, about 1,000 bottles, actual quantity depends on customer product capacity.
Facial care: Minimum order is 30KG, ex 30ML/bottle, about 1000 bottles, the actual volume depends on the customer's product capacity.
Lotion/Cream: Minimum order is 60KG, ex 60ML/bottle, about 1,000 bottles, actual quantity depends on customer product capacity.
Pureness provides OEM services for various skin care products, including aromatherapy essential oils, scented candles, bath cleaning, etc. Welcome to consult with us!
